• Report year:2023
  • Report author: Gabrielle Novacek, Nadjia Yousif, Ashley Dartnell, Mario Farsky, Seema Bansal, Gretchen May, and Alex Zborowski
  • Organisation: BCG
Workplace inclusion is hard to define, measure, and influence. To help solve this problem, BCG built the BLISS (Bias-Free, Leadership, Inclusion, Safety, and Support) Index, a comprehensive, statistically rigorous tool that uses modeling techniques to identify the feelings of inclusion that matter to retention decisions—and the workplace factors that actually drive those feelings of inclusion.

This report summarizes a survey of more than 27,000 employees conducted by BCG, set out to quantify and understand inclusion. The primary goal was to reduce or eliminate subjectivity and rely on in-depth statistical analysis. The survey was conducted over the summer and fall of 2022 in 16 countries: Australia, Brazil, China, Denmark, Finland, France, Germany, India, Italy, Japan, Norway, South Africa, Spain, Sweden, UK, and US. The survey captures self-reported data from part-time and full-time employees in large companies with 1,000 or more employees.