Presenters

Lauren Einfeld, Senior Consultant
Lauren joined Serendis in 2016 and brings with her over 12 years’ experience working in professional services organisations as a Human Resources generalist (Clayton Utz, Allens). During this time, Lauren was recognised for the strength of her relationships with a broad range of clients, her astute understanding of their business and ability to develop effective people strategies. Lauren also spent some of this time as a Flexibility Manager, focusing on diversity and inclusion strategies and initiatives. Lauren has an organisational coaching certification with the Institute of Coaching and Consulting Psychology.
Lauren is passionate about developing strong relationships with people and understanding what motivates them. Her deep experience of supporting people throughout their career and her appreciation of organisational challenges will ensure that we are able to continue to deliver exceptional outcomes to each of our clients.
Lauren leads and facilitates a number of our in-house and cross-industry mentoring programs and supports the design and management of some of our leadership development programs. Lauren loves to hear the stories of how our programs/coaching impact positively on an individual’s career.
Lauren holds a Bachelor’s degree in Commerce with a major in Human Resources and International Business.

Julie Thompson, Co-Lead Presenter
Julie joined Serendis in 2018, following a 20-year career in Human Resources roles within a number of Financial Services organisations including Barclays Bank, ABN AMRO, Royal Bank of Scotland and Commonwealth Bank of Australia. Julie has extensive international experience in a range of HR roles including Business Partnering, Learning and Development and most recently was interim General Manager of Leadership at CBA. Julie has exceptional relationship-building skills and a keen interest in individual and organisational behaviour and all things positive psychology-related, especially building resilience and wellbeing.
Julie leads the Career Returners Program as well as working across a range of other Serendis programs in a design, delivery and program management capacity.
Julie holds a Masters degree in Organisational Coaching from the University of Sydney and is accredited in a number of personality and psychometric tools including Myers Briggs Type Indicator (MBTI), Team Management Systems (TMS), Hay Group Leadership Style & Climate inventory and MTQ48 (Mental Toughness tool). Julie is also currently studying for a qualification in Positive Psychology through the University of Pennsylvania.