- Report year:2025
- Organisation: EY
Much attention has been given to the potential of generative AI (GenAI) to achieve productivity and efficiency gains. While this is important, they
also wanted to understand more about the subjective experience of users. In this report, they focus specifically on employees living with disability and/or neurodivergence, and their experiences using Microsoft 365 Copilot.
They heard from over 300 employees who identify as disabled or neurodivergent, at 17 organizations worldwide. They learned that Copilot - and by extension GenAI - is having a useful positive impact, enabling a more fulfilling work experience.
This study has been designed by a diverse and representative team. They capture people's lived experiences through the report, highlighting
some of their work-related challenges, and the impact of Copilot. While they have identified benefits, this report does not explore the ways to
unlock the full value of this technology, or how to achieve inclusion in the workplace.
In this report, they signpost how Copilot can help boost the human side of work for the disability and neurodiversity community. Copilot cannot
‘fix’ inclusion in the workplace. But it can significantly improve accessibility and empower more inclusive ways of working. As is outlined in section 2, the Augmented Inclusion capability they identify is more urgent for younger generations, who bring their increased experience of neurodivergence into a more dispersed workforce.
also wanted to understand more about the subjective experience of users. In this report, they focus specifically on employees living with disability and/or neurodivergence, and their experiences using Microsoft 365 Copilot.
They heard from over 300 employees who identify as disabled or neurodivergent, at 17 organizations worldwide. They learned that Copilot - and by extension GenAI - is having a useful positive impact, enabling a more fulfilling work experience.
This study has been designed by a diverse and representative team. They capture people's lived experiences through the report, highlighting
some of their work-related challenges, and the impact of Copilot. While they have identified benefits, this report does not explore the ways to
unlock the full value of this technology, or how to achieve inclusion in the workplace.
In this report, they signpost how Copilot can help boost the human side of work for the disability and neurodiversity community. Copilot cannot
‘fix’ inclusion in the workplace. But it can significantly improve accessibility and empower more inclusive ways of working. As is outlined in section 2, the Augmented Inclusion capability they identify is more urgent for younger generations, who bring their increased experience of neurodivergence into a more dispersed workforce.