On this page we offer resources to help you with soft skills; divided into sub chapters for easier navigation

Balance / Emotional & Mental Health / Stress

How To Cure Your Burnout Without Quitting Your Job, Kathy Caprino, Forbes, 7 Nov 2014

Work-Life Balance is Bull, Jennifer Dulski, 22 Oct 2014

The One Thing You Can Change to Be Happy, the Glass Hammer, 4 June 2014

Six ways to tame your stressed-out brain, Eileen Chadnick, 8 Aug 2013

To be Happy at Work, Gretchen Rubin, July 2010

Bullying & Harrassment

The “Greyer” Areas of Inappropriate Behaviour, Marana Consulting Group, 2014
Are your people leaders equipped to deal with the “greyer” areas of inappropriate workplace behavior in order to prevent bullying and harassment?

Career Advice

How Men and Women See the Workplace Differently, Wall Street Journal, 27 September 2016

Susan Colantuono: The career advice you probably didn’t get, TED talk
You’re doing everything right at work, taking all the right advice, but you’re just not moving up. Why? Susan Colantuono shares a simple, surprising piece of advice you might not have heard before quite so plainly. This talk, while aimed at an audience of women, has universal takeaways — for men and women, new grads and midcareer workers.

Career Advancement: Why it’s Worth Taking Risks, The Glass Hammer, 25 Sep 2014

The Four Leadership Lessons Millennials Really Need, Forbes, 14 Aug 2014

4 Easy Ways to Improve Your Executive Brand Online, BlueSteps, 28 July 2014
A robust online presence is important now more than ever.  Executive recruiters are searching the web for information about a potential executive candidate, and employers are checking online not only to gain information about potential hires, but to check on their current employees as well. What does this mean to you, especially if you are engaged in an executive job search?

Elevator Pitch / “Selling Yourself”

How To Persuade Anyone Of Anything In Ten Seconds, James Altucher, 10 Oct 2014

Interviews

Are You Making Rookie Mistakes in Job Interviews? The Glass Hammer, 24 Sep 2014

Leadership

Are you too kind to be a leader? Lucy McCarthy, 12 October 2016

How should emerging leaders deal with stress? Morgan McKinley, 25 August 2016

How to be a more inclusive leader, The Guardian, 4 Dec 2014

How to be a great public speaker by Nadine Dereza, 4 Nov 2014

Care.com’s Sheila Lirio Marcelo: Overcoming the ‘Imposter Syndrome’, Knowledge at Wharton, 24 Oct 2014

9 Leadership Steps For Corporate Culture Change, Forbes, 27 Sep 2014

Women as Leaders: What Is Different about Leading Other Women?, The Glass Hammer, 17 Sep 2014

9 Habits That Lead to Terrible Decisions, Harvard Business Review Blog, 1 Sep 2014

5 Ways To “Lean In” Without The “Pushy” Penalty, Dr Jennifer Whelan, 23 Jun 2014

While research shows companies with more women in the top ranks outperform their industry peers, globally less than five percent of CEOs are women. It’s clear we need more women in senior-level positions, but closing the gap won’t be easy. As a result, we launched a piece of ICEDR (The International Consortium for Executive Development Research) Research targeted at helping rising women leaders who aspire to reach the upper ranks of global corporations. The ICEDR Special Report,Taking Charge, unlocks the secrets of those women who have defied the odds to reach senior-level positions, or who are well on their way to doing so. Drawing from interviews with more than 60 high-powered women, this ICEDR Special Report provides a roadmap for young, high-potential women who have their eyes set on reaching the highest levels of large, global corporations. The Roadmap outlined in the ICEDR Special Report includes three ways that top women executives take charge of their work and personal lives: they EXPLORE, OWN and REPAY.

Management

9 Habits That Lead to Terrible Decisions, Harvard Business Review Blog, 1 Sep 2014

How To Become A Better Manager By Focusing On 5 Basic Skills, by Victor Lipman, Forbes, 8 July 2014

Mentoring

Mentoring: Is it important? You betcha , Kristie Young, Diversity Networks, Oct 2014

Guide to Mentoring by Dr Rachael Ambury, Materials World, July 2014

Mentoring: 6 Ways to Help Your Mentee Think Strategically, The Glass Hammer, 19 June 2014

Motivation & Employee Engagement

It’s Not You – It’s Them: What To Do When You Feel Undervalued at Work, The Glass Hammer, 23 Sep 2014

Four Steps to Understanding Your Own & Others Motivations, The GlassHammer, 5 Aug 2014

Negotiating

How To Negotiate Your Salary Once You Have The Job Offer, Forbes, 26 June 2014

Why Women Don’t Negotiate Their Job Offers, Harvard Business Review, 19 June 2014

Two Kinds of People You Should Never Negotiate With, Harvard Business Review, 18 June 2014 The first thing negotiation experts teach is to “separate the people from the problem.” The vast majority of the time, this is sound advice. But as a psychologist, I know that approximately 1% of the time, people are the problem.  And in such cases, normal negotiation strategies just don’t work. Here’s how to recognize that rare situation and what to do about it.

Lean Out: The Dangers for Women Who Negotiate, The New Yorker, 11 Jun 2014

The Inner Negotiation: Beware the Little Voice in Your Head by Natalie Reynolds Negotiating: getting what you want with Margaret Neale, professor of Management at Stanford Research shows that missing an opportunity to negotiate can significantly reduce your opportunities down the road. Research also shows that in many ways, women are wise to think twice before asking: Their negotiation attempts are judged more harshly than those of their male counterparts. Stanford Business Professor Margaret A. Neale clarifies the gendered expectations women face and offers solutions for success. When viewed as problem solving, negotiation moves from being a win-lose game to one of mutual benefit. Neale points to cases where women can use negotiation to their advantage. This material will help you negotiate and advise others — subordinates and peers — on ways to achieve more of what you (and they) want . The goal is to reframe negotiations as problem solving. With this new frame you can inspire new ways — small and large — of practicing negotiating in everyday interactions. By doing so, you will be prepared to package the big asks and improve your chances of getting more of what you want. – Please take the time to view the video here and link to Margaret’s worksheet

Networking

Six degrees of separation: why you need to network, The Guardian, 6 Aug 2014

Developing Your Networking Skills within Your Organization, The Glass Hammer, 3 Jun 2014 We have all heard of the saying “it’s not what you know, but who you know!” and how networking can benefit our careers. But have you thought about how your own network, especially your internal network, is your most powerful tool. Most people focus on the external networking aspect of developing their careers. Sometimes the most effective networking takes place where you dwell on a day to day basis.

Networking No-No’s: Never Do These 3 Things, Ever by Chris Heivli The Art of Internal Networking, Forbes, 22 Mar 2010

Personality

The Introverted Boss: How to Make Your Personality Work to Your Advantage, The Glass Hammer, 17 June 2014

Politics in the Office

Three Lessons about Organizational Politics I wish I knew Earlier, The Glass Hammer, 29 Oct 2014

Relationships with Colleagues / Boss – Workplace Etiquette – Reputation

The unwritten rules of work and why you should break them, The Guardian, 6 October 2014

How To Take Control Of Your Reputation At Work, Forbes, 22 Sep2014

Ethics at Work: Are Women Generally More Ethical than Men in the Workplace? The Glass Hammer, 16 Sep 2014

Beware These Tricks for Making You Look Bad in Meetings, Gretchen Rubin, 3 Sep 2014

Why Crying at Work is OK, the GlassHammer, 30 July 2014

How to Play Nicely With a Boss You Hate, by Jennifer Winter, 17 Jun 214

Fourteen Tips for Running a Good Meeting, Gretchen Rubin, July 2009

Self-confidence

How to Break Out of Your Social Comfot Zone, Cleverism, 24 Sep 2016

“Shyness is part of who you are, so embrace it”, The Guardian, 23 Sep 2014

Doubtbusters: Erase Self-Limiting Beliefs, by Tori Johnson in Success Magazine, 24 June 2014

13 Ways to Teach Yourself to Be More Confident Few are born confident, research shows. The self-assured learn to be that way, and you can too. According to Becky Blalock, author and former Fortune 500 executive, anyone can learn to be more confident. And it’s a skill we can teach ourselves. I know enough, I am wise enough, and I am ready by Lynne Lloyd, PeopleResults, 12 June 2014

The Confidence Gap, by Katty Kay and Claire Shipman, The Atlantic, May 2014

Skills Evaluation/ Performance Review

Why women get tougher performance reviews than men, by Natalie Reilly, Daily Life, 13 October 2014

The abrasiveness trap: High-achieving men and women are described differently in reviews, Fortune, 26 August 2014

Why Female Superstars Are Often Overlooked, Insead, 11 August 2011
Men and women evaluate expertise in very different ways. This may not always be fair and can affect the effectiveness of team decisions.

Stress

How to manage workplace stress in five simple steps, The Guardian, 18 Jun 2014

Time Management

Work Life Balance

Working from home can be both a dream and a nightmare, 30 Jan 2016

Working Mums

Babies, business and gender, Annabel Crabb, Sydney Morning Herald, 5 Oct 2014

The working woman wants a wife, The Australian, 29 September 2014

Four Ways to Balance Motherhood with a Career in the C-Suite, The GlassHammer, 6 Aug 2014

Working mother guilt: flexibility and trust are the only solutions, The Guardian, 29 May 2014

Eight clever tactics to help you let go of guilt for good, by Joanna Kane, a leadership coach, inspirational speaker, author and founder of Trailblazers. You can find out more about her on her website